Shopping Cart Shopping Cart:
Your cart is empty!

Support

 
Do you have problems and need help? Or do you have the most splendid suggestions for new features you wish we'd implement in our programs? Fear not - We at JC Software Solutions strive to give you the best support at our disposal. Your feedback is very important to us, so please don't hesitate to make use of one or more of the following support options:
 
BUG REPORTS

Have you experienced a problem or a crash in our software? Use our online reporting to report the problem and get quick and personal feedback directly to your account page.
Do you need help?
 
IMPROVEMENT SUGGESTIONS

Do you have ideas or suggestions for new features that would make our software even better? Use our online reporting to submit the suggestion and get quick and personal feedback directly to your account page.
 
SUPPORT FORUM

Use our Support forum to get help and guidance from out technical staff and fellow users.
 
FAQ (FREQUENTLY ASKED QUESTIONS)

Check out our FAQ to see if your question has already been answered.
 
EMAIL SUPPORT

Email our support staff directly at support@jcsoftwaresolutions.com - Please note: Email support is not available for our EnvironmentWare and Freeware products! Email support for Shareware products is only available if the product has been licensed.

Free email support - subject to the abovementioned exceptions - is offered under the condition that all files in our software is original and unmodified. If our software stops working as intended or crashes completely because of changes in program files, including template files, we charge a set hourly rate to solve the problem.

Support for EnvironmentWare and Freeware products can be offered at the same rate.
© Copyright 2017- JC Software Solutions